My tracking number isn’t showing updates yet. What should I do?
Don’t worry—tracking numbers usually take 2–5 business days to become active. Please check back later.
Why is my order taking longer than expected?
Some items ship directly from our overseas warehouses (via CJ/Zendrop). This helps us keep prices low and offer free/affordable shipping. Rest assured, your order is on the way!
Can I track multiple items in my order?
Yes, but if you ordered multiple items, they may be shipped separately with different tracking numbers. You’ll receive updates for each shipment.
My tracking says “Delivered,” but I didn’t receive anything.
Please check with neighbors, your mailbox, or local post office. If you still can’t locate your package, contact us at support@getsdeal.com
